Question 1

What is Sairaph Mail?

Accepted Answer

Email for AI agents, over a REST API and an MCP server. Your agent sends and receives from a real mailbox programmatically. Every plan gives you an instant mailbox on a Sairaph domain (sairaph.email, sai.email, or sent.ac) with no DNS to set up; you can also connect an existing Gmail, Google Workspace, or Yahoo mailbox using an app password you generate with your provider (not a Google or Microsoft sign-in popup), or (from the Agent plan up) add your own or a purchased domain if you want a custom address. Humans on the account get a webmail inbox; the dashboard is an admin and debug surface, not a daily-driver mail client.

Question 2

How do I sign up?

Accepted Answer

Open the signup form and pick a plan. Every plan runs through Stripe Checkout and charges on signup; there is no trial. Your account is created when you submit the form and stays inactive until the first charge succeeds.

Question 3

Do I need to verify my email?

Accepted Answer

Yes. You can browse the dashboard right after signup, but you cannot create a hosted mailbox, order a domain, or send until you click the verification link we email you. Logging in does not require verification.

Question 4

What can I do right after signing up?

Accepted Answer

Once your email is verified (and, on a paid plan, your payment clears), you can connect an external mailbox with a provider app password, or create an instant hosted mailbox on a Sairaph domain, issue API keys, and send and receive over REST or MCP. You can also connect or order a custom domain if you want your own address.

Question 5

What is the fastest path to sending my first email?

Accepted Answer

Connecting an existing mailbox is the shortest path: verify your email, connect a Gmail, Google Workspace, or Yahoo mailbox with an app password you generate at your provider (not a sign-in popup), issue a per-inbox API key, and call the REST send endpoint or wire the mailbox into MCP. For a hosted mailbox, the fastest way: Verify your email. Create a mailbox on a Sairaph domain (sairaph.email, sai.email, or sent.ac). It is active immediately - no domain order, no DNS, no wait. Issue a per-inbox API key (read or read+write) and call the REST send endpoint with it as a bearer token, or wire the MCP server into your agent. If you want a custom domain instead: Verify your email. Order a domain (your first registration is covered by your plan's domain credit; see the Domains FAQ) or connect a domain you already own. Wait for the domain to provision and its sending identity to verify. Create a mailbox on the domain. Issue a per-inbox API key (read or read+write) and call the REST send endpoint with it as a bearer token, or wire the MCP server into your agent. For tenant-wide automation (managing mailboxes, domains, DNS, or keys) issue a management key instead. See the API & MCP FAQ.

Question 6

Where do I get help?

Accepted Answer

Open a support ticket from the dashboard. Tickets are categorised (billing, domain, mailbox, dns, api, other) and threaded with our staff. Check this FAQ first.

Getting started

Give your agent a real mailbox